Returns & Exchanges

At TOOSH, we want you to love your boardies. To help you choose the right fit, we recommend checking our Size Guide and comparing your measurements before placing your order.

Size Exchanges

Need a different size? No worries.

We offer size exchanges within 7 days of your order being delivered, subject to stock availability.

To be eligible for an exchange, your boardies must be:

• Unworn and unwashed

• In their original condition

• With all original tags and hygiene stickers attached

• Free from makeup, fake tan, deodorant, sunscreen, pet hair or any marks

Customers are responsible for the cost of returning the item to TOOSH.

Once we've received and inspected your return, we'll send out your new size as soon as possible.

To request a size exchange, please email tooshsurfwear@gmail.com with your order number. We'll provide you with the return instructions and return address.

If your requested size is unavailable, we'll contact you to discuss the available options, which may include a refund or store credit.

Change of Mind

As a small business, we do not offer refunds for change of mind. 

We encourage you to carefully review our Size Guide before placing your order. If you're unsure, feel free to email us before purchasing and we'll happily help you choose the best fit.

Faulty or Incorrect Items

If you receive an incorrect or faulty item, please email tooshsurfwear@gmail.com within 7 days of receiving your order.

Include:

• Your order number

• A description of the issue

• Clear photos of the item

If your item is confirmed to be faulty or incorrect, we'll arrange a replacement or refund if your size is out of stock. 

Questions?

If you have any questions before ordering, we'd love to help.

Email us anytime at tooshsurfwear@gmail.com.