Shipping policy

US CUSTOMS ARE PAID BY US - NO EXTRA FEES! Other International orders may be subject to customs duties, taxes or import fees charged by your destination country. These charges are the responsibility of the customer.

Shipping Policy

Thank you for shopping with TOOSH.

Order Processing

We aim to dispatch all orders within 2 business days of receiving your order.

Please note that dispatch times may be slightly longer during new collection launches, promotional periods or public holidays. 

Australia

We offer free standard shipping Australia-wide on all orders.

Estimated delivery times after dispatch:

  • NSW, QLD & VIC: 2 to 6 business days

  • SA, WA, TAS & NT: 3 to 8 business days

Delivery times are estimates only and may vary depending on your location and Australia Post.

International Shipping

We currently ship to a selection of international destinations.

If your country isn't available at checkout, please email tooshsurfwear@gmail.com and we'll do our best to see if shipping can be arranged.

Estimated delivery times vary depending on your location and are provided at checkout where available.

Please note that international orders may be subject to customs duties, taxes or import charges imposed by your country's customs authority. These charges are the responsibility of the customer and are not included in your order total or shipping costs.

TOOSH is not responsible for any customs delays or additional import charges that may apply once your parcel arrives in your country.

Tracking

Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking information.

Incorrect Shipping Details

Please ensure your shipping address is correct before placing your order.

TOOSH is not responsible for delays or additional costs resulting from incorrect shipping information provided at checkout.

Lost or Delayed Parcels

Once your parcel has been handed to the shipping carrier, delivery is outside of our control.

If your parcel appears to be delayed or lost, please contact us at tooshsurfwear@gmail.com and we'll do our best to help you locate your order.

Questions?

If you have any questions about shipping, please email us anytime at tooshsurfwear@gmail.com.